Edelweiss for Sales Reps

New to Edelweiss or just looking to improve your skills? You've come to the right place.

The Way You Want to Learn 

 

The topics below are split into an introductory overview ("101") and a more detailed demonstration ("102"). For each, you'll have the opportunity to learn based on your personal preference:

 

  • Watch a short video
  • Read a how-to document
  • Tour how things work within Edelweiss (some of these are coming soon!)

 

Or, if you have specific questions, type what you're looking for into the Search bar here. 

Completely new to Edelweiss? Start here.

(If not, skip ahead!)

 

Basic navigation, setting up your account, and customizing your homepage. 

Watch
Read
Oblique view of books placed on bookshelves

Managing Your Contacts

 

In many ways, Edelweiss functions as a CRM for sales reps - keeping track of your account contacts and facilitating communication. It all starts with "Contacts." 

Contacts 101

 

Finding and editing your contacts.

 

Contacts 102

 

Using groups, exporting/importing contacts, and sharing.

 

To learn more about contacts, click here to browse Help resources or search on the homepage.

Markups

 

A catalog "Markup" is an opportunity for you to provide insider knowledge and advice to your accounts. Providing robust information helps buyers make decisions!

Markups 101

 

The elements of a markup.

 

Markups Contacts 102

 

Sharing a markup and examples of best practices.

 

What Buyers Want

 

What buyers are looking for in their reps' markups.

 

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To learn more about markups, click here to browse Help resources or search on the homepage.

Stack of books on wooden deck table

Managing Orders

 

Edelweiss is a one-stop shop for publishers and book professionals, and buyers can send their order to you right in Edelweiss!

Orders 101

 

Understanding orders in Edelweiss.

 

Orders 102

 

Creating and downloading orders.

 

To learn more about orders, click here to browse Help resources or search on the homepage.

Additional Topics

Edelweiss360

 

Edelweiss360 surfaces data such as who has viewed your catalog, who has shared it, who has put your titles on their Shelves in Edelweiss. Learn more about Edelweiss360.

Collections

 

Collections are groups of titles that you create for a certain purpose to share with one or more of your Contacts. Learn more about collections.

Event Grids

 

Event grids are a way to share author tours with your accounts and allow them to request participation. Learn more about event grids.

Getting the Most Out of Edelweiss

 

Now that you have the basics down, learn more about how to get the most out of Edelweiss in this video. Watch now.

Need More help?

 

Don't worry! Our awesome Support team is here to help. Email us anytime at support@abovethetreeline.com.