Connect with Your Loyal Customers  - Anywhere, Anytime

Note: We are offering Edelweiss360 to Edelweiss+Analytics subscribers for free during the coronavirus crisis. Learn more.

No one does personalized, well-informed customer service like an independent bookstore.

Don't wait for your customers to come to you. Take this experience to them.

WEBINAR: Successful Email Marketing

Join us on August 27th to learn about creating effective email marketing campaigns and measuring success. We'll share lots of creative examples from stores using Edelweiss360 for inspiration!

Personalized Email Marketing

Digital handselling made easy. Efficiently identify and promote recommended titles and events to customers and then track conversion to sales.

State-of-the-art ecommerce

Accept customer orders and pre-orders online with one-click digital payment options on a mobile-friendly site.

Curated Online Store

A mobile-friendly view of your shelves, title recommendations, Staff Picks, and more - all personalized for each customer.

Customer Community

Allow customers to create and share Wishlists, share reviews with you, rate books they've read, track their reading, and share titles with others.

Loyalty programs

Allow customers to track their loyalty program rewards and use points towards online purchases.

Events & Cafe

Enable customers to explore events and purchase tickets from their phone. Allow customers to order cafe items online for pick-up at the store.

Customers are online, so having a strong digital presence is critical for independent bookstores.


  • People spend an average of 3 hours and 15 minutes EVERY DAY on their phone.
  • 79% of people do at least some of their shopping online - and it's growing every year.
  • Amazon makes upwards of 35% of its revenue from its recommendation engine and email marketing.


Make it easy for customers, who know and trust your recommendations, to discover their next read at your store. Help them buy more books, more often, from YOU - whether they are in the store or online. 

staff picks by shelf

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